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iRubric: Train The Trainer Evaluation rubric

iRubric: Train The Trainer Evaluation rubric

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Train The Trainer Evaluation 
Presentation Rubric
Evaluation of trainer's ability to train xTrakker to other call takers/dispatchers.
Rubric Code: P24A9B
By kmonwilcox
Draft
Private Rubric
Subject: Computers  
Type: Presentation  
Grade Levels: (none)

Powered by iRubric Train-The-Trainer Evaluation
15-20 points = pass.
  Poor

After problem areas are discussed and resolved, must retake evaluation.

2 pts

Fair

After problem areas are discussed and resolved, must retake evaluation.

3 pts

Good

Does not need to retake evaluation so long as they are able to provide correct answers to problem areas.

4 pts

Excellent

Does not need to retake evaluation.

5 pts

Organization

How features of the map are presented, around the map or another method that makes sense.
Poor

Audience cannot understand presentation because there is no sequence of information.
Fair

Audience has difficulty following presentation because student jumps around.
Good

Trainer presents information in logical sequence which audience can follow.
Excellent

Trainer presents information in logical, interesting sequence which audience can follow.
Knowledge of Software

Knows all features of xTrakker, or able to easily find answers with manual, help keys, and cheat sheet.
Poor

Trainer does not have grasp of information; trainer cannot answer questions about subject nor is able to find how to get the answers.
Fair

Trainer is uncomfortable with information and is able to answer only rudimentary questions. Has some concept of how to find appropriate answer.
Good

Trainer is at ease with expected answers to all questions, but fails to relate to why it would be used for dispatching/call taking purposes. Knows how to find appropriate answers.
Excellent

Trainer demonstrates full knowledge (more than required) by answering all class questions with explanations and elaboration as they relate to call taking/dispatching purposes. Also shows students where to find help information.
Eye Contact/Presence

Understanding people's needs by looking for unsure facial expressions
Poor

Trainer presents all information without making eye contact to the rest of the group. Constantly doing things that are distracting the audience away from the training. (tapping, fidgetting, moving mouse around areas of the map not in use, etc.)
Fair

Trainer occasionally uses eye contact. Occasionally does distracting things while presenting. (fidgetting, etc.)
Good

Trainer maintains eye contact most of the time but frequently returns to notes. Does not appear to be distracting the training.
Excellent

Trainer maintains eye contact with audience, seldom returning to notes. No distractions.
Elocution

Presents training in a way that relates to call takers (daily jobs, emergency scenarios), is audible, good understanding of tools.
Poor

Trainer mumbles, incorrectly pronounces terms, and speaks too quietly for students in the back of class to hear. Does not provide any examples or scenarios of how software will work with daily jobs.
Fair

Trainer's voice is low. Trainer incorrectly pronounces terms. Audience members have difficulty hearing presentation. Provides very little to no examples of how map can help with daily jobs.
Good

Trainer's voice is clear. Trainer pronounces most words correctly. Most audience members can hear presentation. Provides little example of how map functions will help daily jobs.
Excellent

Trainer uses a clear voice and correct, precise pronunciation of terms so that all audience members can hear presentation. Also adds great examples and scenarios of how to use software with daily job.



Keywords:
  • Software, Evaluation, Train-the-Trainer



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