iRubric: Student Success rubric

Office hours are not required or enforced, student and academic services are open inconsistently without posting hours.

The institution requires and enforces faculty to hold office hours and academic and students services to post hours.

The institution has created some policies and practices within selected programs that encourages student initiated contact with with instructors, classmates, and campus services.

The institution intentionally promotes policies and practices that encourages
students to consistently initiate contact with instructors, classmates, and campus services. The institution creates opportunities for students to mentor other students.

Open access, yet the differences and backgrounds of students are unexplored and/or unaddressed by the institution

Acknowledge of a diverse student populations, yet is not yet addressing their needs.

Dialogue, adaptation of services, instruction, and campus environment actively reflect an acknowledged and identified diverse student populations.

The institution engages in dialogue and transformation of services, instruction that actively connects and empowers students and communities.

Traditional institutional data is collected without analyzing it for institutional transformation.

Data is being collected and distributed on various levels without clear purpose. Dialogue is sporadic and transformation is not occurring.

Institutions collect data about students along identified milestones along students' pathways and dialogue amongst all stakeholders on campus. Plans are created, yet not implemented.

Institutions systematically collect data about students along identified milestones, dialogue amongst all stakeholders on campus, create plans, implement and revise as new data is collected.