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iRubric: Secretary Grading Rubric

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Secretary Grading Rubric Massage Clinic Rubric Code: W77W7C By nhettel Draft Public Rubric Subject: Medical Type: Assessment Grade Levels: Undergraduate

Massage Clinic Grading Rubric
	Good 10 pts	Fair 5 pts	Needs Improvement 0 pts
Attendance	Good Student arrives on time	Fair Student arrives 5- minutes late	Needs Improvement Student arrives 5 or more minutes late
*
	Good 10 pts	* (N/A)	Not Acceptable 0 pts
Follows HIPAA Guidelines	Good Student Safegaurds all records, avoids discussing confidential information, and respects a patient's choice not to share information.	*	Not Acceptable Student disregards HIPPA Guidelines
*
	Good 10 pts	Fair 5 pts	Not Acceptable 0 pts
Prepared	Good Student comes ready to start clinic with trimmed nails, and professional appearance. Student follows Handbook dress code guidelines. Uniform appearance is clean and not wrinkled. Name tag is worn.	Fair Student does not follow one of the Handbook dress code and appearance guidelines.	Not Acceptable Student does follow two or more of the Handbook dress code and appearance guidelines.
*
	Excellent 25 pts	Fair 10 pts	Needs Improvement 5 pts
Office Set up/Tear Down	Excellent Student sets up and tears down the clinical secretarial office with the appropriate supplies and equipment provided on the rolling cart. Student safely maintains the equipment and money bag from the front office and maintains it during clinical hours. Rolling cart is picked up and returned appropriately to room 958.	Fair Student lacks in an area of setting up and or tearing down reception area. Student does not follow the secretarial checklist in one area of responsibilities.	Needs Improvement Student does not return the simulated office space to its original condition and/or student does not return rolling cart to room 958 after clinic is completed. Student does not follow the student secretarial checklist in two or more areas of responsibility.
*
	Excellent 15 pts	Good 7.5 pts	Fair 1 pts
Independence	Excellent Student prioritizes secretarial clinical duties for the patients and classmates and is able to monitor own actions and time without the supervision of the instructor.	Good Student needs minimal instructor guidance in clinic preparation of patient folders and maintaining the reception area.	Fair Student needs constant supervision from the instructor to maintain a smooth running clinic.
*
	Good 15 pts	* (N/A)	Not Acceptable 0 pts
Professional Boundaries	Good Student addresses patients, classmates and instructor respectfully and displays a professional demeanor.	*	Not Acceptable Unprofessional behavior is displayed during clinic either towards the patient, a classmate or the instructor.
*
	Good 15 pts	Fair 7.5 pts	Needs Improvement 0 pts
Patient Folders	Good Student sets up patient folders in a timely manner. Student prioritzes that patient folders are completed and appropriately filled out prior to the practicing massage student receiving folder.	Fair Student makes minimal errors in completing patient folders.	Needs Improvement Student disregards asking repeat or new patient for updates and/or having patient sign consent forms. OR Student does not turn in complete files to the practicing student. OR patient folders are not completed in a timely fashion.
*
	Good 15 pts	Fair 7.5 pts	Needs Improvement 0 pts
Appointment	Good Student makes appoinments for patients; follows clinic guidelines on patient requests of students and appointment times. Student writes out appointment card for patients. Student uses computer to book appointments, and logs patient phone number and email.	Fair Student makes minimal errors in appointment scheduling and guidelines.	Needs Improvement Student disregards clinic policies and procedures for taking appointments.
*
	Excellent 10 pts	Needs Improvement 5 pts	Not Acceptable 0 pts
Safety	Excellent Student follows safety concerns appropriately and in a timely manner.	Needs Improvement Instructor observes safety concerns during clinic hours that were addressed to the student and correctly addressed in a timely fashion.	Not Acceptable Student does not recognize or act on safety concerns.
*
	Excellent 10 pts	Fair 5 pts	Not Acceptable 0 pts
Privacy	Excellent Student maintains patient privacy. Student faces down patient folders to that they are not in view of others. Student keeps rolling cart in a direction of out of site to others. Appointment book is kept as private as can be.	Fair Student needs reminded to keep records private and out of site to others.	Not Acceptable Student does not maintain patient privacy. OR Student disregards keeping patient records or appointment book out of clear site for others to see.
*
	Excellent 10 pts	* (N/A)	Not Acceptable 0 pts
Therapeutic Relationship	Excellent Student recognizes and practices appropriate massage student-patient relationship boundaries.	*	Not Acceptable The massage student-patient relationship boundaries are not maintained.
*
	Excellent 30 pts	Fair 15 pts	Needs great improvement 0 pts
Secretarial performance	Excellent Student professionally greets, educates and maintains clinic flow.	Fair Instructor is reminding student of appropriate communication and friendliness shown to the patients and or clients. Student requires intructor supervision during check in and out of patients to maintain a good flow.	Needs great improvement Students displays a poor attitude during clinic OR neglects to educate patients when needed or requested OR student does not maintain the reception area to an appropriate flow.

Subjects:

Medical

Types:

Assessment

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