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iRubric: Interpersonal Communication Rubric

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Interpersonal Communication Rubric 
Audrey D. Johnson
Rubric Code: P4WCBX
Ready to use
Public Rubric
Subject: Communication  
Type: (Other)  
Grade Levels: (none)

Powered by iRubric Communication Skill
  Exemplary

4 pts

Proficient

3 pts

Marginal

2 pts

Unacceptable

1 pts

Clarity

Exemplary

Uses words, terms, and examples which others clearly understand.
Proficient

Most words, terms, and examples are clearly understood. Some jargon may be present.
Marginal

Uses confusing words and terms; uses examples that to some degree, help listener to understand.
Unacceptable

Uses confusing words, terms, and/or examples which listener does not understand.
Listening

Exemplary

Is always attentive to others when they speak and is not distracted. Uses reflective/active listening strategies to ensure understanding of all participants.
Proficient

Is always attentive to others when they speak and is not distracted. May clarify occasionally.
Marginal

Is occassionally inattentive to others when they speak; may occasionally distract/interupt others.
Unacceptable

Is consistently inattentive to others when they speak; consistenly distracts/interupts others.
Eye Contact

Exemplary

Faces and maintains eye contact with those who are speaking without being distracted.
Proficient

Faces and maintains eye contact with the speaker; occasionally loses or removes eye contact.
Marginal

Faces and maintains eye contact with the speaker; often loses or removes eye contact distracting speaker.
Unacceptable

Does not face or maintain eye contact with the speaker; annoys speaker.
Context

Exemplary

Is fully aware of the audience; changes language, demeanor, and delivery to best match the audience.
Proficient

Is aware of the audience; occasionally changes language, demeanor, and delivery to best match the audience.
Marginal

May be aware of different individuals but makes little effort to change language, demeanor, or delivery.
Unacceptable

Is unaware the audience and makes no change language, demeanor, or delivery.
Information Seeking

Exemplary

Asks questions when what is being said is unclear; questions are pertinent to main ideas.
Proficient

Asks questions when what is being said is unclear; some questions are not pertinent to main ideas.
Marginal

Asks questions when what is being said is unclear; many questions are not pertinent to main ideas and do not allow the speaker to effectively communicate.
Unacceptable

Exhibits little or no interest in information being shared; no information seeking questions are asked.
Sensitivity

Exemplary

Interacts with others with deep sensitivity to interpersonal nuances.
Proficient

Interacts with others with sensitivity to interpersonal nuances.
Marginal

Interacts with others with some sensitivity to interpersonal nuances.
Unacceptable

Interacts with others with no sensitivity to interpersonal nuances.
Voice

Exemplary

Always speaks in an understandable voice, using clear tone, enunciation, and reasonable pace; message is clearly received.
Proficient

Speaks in voice which is generally understandable, sometimes tone, enunciation, and pace may interfere with message; message is fairly clear.
Marginal

Speaks in voice which is often difficult to understand, often tone, enunciation, and pace interfere with message; message is somewhat clear.
Unacceptable

Speaks in voice which is frequently difficult to understand due to poor tone, enunciation, and pace; message is not clear.
Shared Goals

Exemplary

Works toward shared goals in a highly cooperative manner.
Proficient

Works toward shared goals in a cooperative manner.
Marginal

Works toward shared goals in a less than cooperative manner.
Unacceptable

Not cooperative in working toward a shared goal.
Encouragement/Support

Exemplary

Provides hopeful encouragement, maximum support, and highly constructive feedback.
Proficient

Provides encouragement, support, and constructive feedback
Marginal

Provides some encouragement, minimal support, and minimal constructive feedback
Unacceptable

Provides discouraging, non-supportive, and destructive feedback.




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