iRubric: Communication/listening rubric

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Communication/listening rubric Communication/listening rubric Rubric is used to evaluate active listening and communication skills displayed between interaction of two participants Rubric Code: JX64924 By perishom Ready to use Public Rubric Subject: Communication Type: Assessment Grade Levels: 9-12, Undergraduate

Communication/active listening
	Poor 1 pts	Fair 2 pts	Good 3 pts
Eye contact/ Postive body language	Poor Made minimal to no eye contact; was frequently distracted; fidgeted constantly and did not show interest in listening	Fair Made eye contact during most of the conversation with minimal distractions; sat attentively, acknowledging comments were sometimes made	Good Made eye contact throughout the conversation interaction with no distractions; sat forward and listened attentively making frequent and appropriate acknowledging comments
Facial Expressions	Poor The listeners facial expressions were flat and expressed boredom. There was very little reflection related toward the conversation	Fair The listener's facial expressions showed some interest that reflected feelings that relate to the conversation	Good The listener's facial expressions showed genuine, positive interest that reflected feelings relating directly to the conversation
Verbal responses	Poor The listener either did not speak or interrupted the conversation, interjecting his/her own opinion; made inappropriate verbal responses which did not relate to the conversation	Fair The listener did not speak during the conversation; showed interest; responded with some appropriate and inappropriate verbal responses	Good The listener did not speak during the conversation; made appropriate and encouraging verbal responses displaying interest and understanding