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iRubric: AR SERC Administrative Assistant rubric

iRubric: AR SERC Administrative Assistant rubric

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AR SERC Administrative Assistant AR SERC Administrative Assistant Rubric for interview questions for AR SERC Administrative Assistant Rubric Code: HX66AA3 By mhodges15 Ready to use Public Rubric Subject: Vocational Type: (Other) Grade Levels: (none)

Communication
	Poor 0-1 pts (N/A)	Basic 2-3 pts (N/A)	Exceptional 4-5 pts (N/A)
Professionalism	Poor 0-1 pts Lack of confidence, inappropriately dressed, poor posture, grammatical errors, poor eye contact.	Basic 2-3 pts Minimal confidence, clean and neat appearance, few grammatical errors, basic social skills.	Exceptional 4-5 pts Exhibits confidence, dressed appropriately, good posture, speaks with proper grammar and tone, personal, welcoming, warm.
Office Management
	Poor 0-1 pts (N/A)	Average 2-3 pts (N/A)	Good 4-5 pts (N/A)
Office Experience	Poor 0-1 pts Minimal office experience, including strong reception and phone skills and creating and maintaining filing systems.	Average 2-3 pts Some office experience, including strong reception and phone skills and creating and maintaining filing systems.	Good 4-5 pts Extensive office experience, including strong reception and phone skills and creating and maintaining filing systems.
Computer skills	Poor 0-1 pts novice: comfortable with email, attachments, word processing	Average 2-3 pts comfortable with email, attachments, Microsoft office suite (including Word, Excel, Access)	Good 4-5 pts proficient with email, attachments, Microsoft office suite (including Word, Excel, Access), has financial software as well as other types of computer software experience
Knowledge of Office Equipment	Poor 0-1 pts novice: comfortable with basic copier functions	Average 2-3 pts comfortable with learning about office equipment; not afraid to use the manual	Good 4-5 pts proficient with a variety of office equipment, who sees their role as the office expert
Organizational style	Poor 0-1 pts No evidence of time management skills; easily overwhelmed	Average 2-3 pts Evidence suggests a loose approach to task completion; reports difficulty juggling multiple activities.	Good 4-5 pts Experience with a system of planning, prioritizing, initiating and completing tasks. Reports self monitoring skills.
Multi-tasking	Poor 0-1 pts Evidence suggests they may become easily overwhelmed.	Average 2-3 pts Limited or vague evidence of basic organizational and time management skills for coping with multiple deadlines, frequent interruptions or last minute changes.	Good 4-5 pts Evidence cited of exceptional organizational and time management skills for coping with multiple deadlines, frequent interruptions or last minute changes.
Technology	Poor 0-1 pts No experience with multimedia technology, including website design, video editing, social media, and google components.	Average 2-3 pts Limited experience but a desire to learn multimedia technology, including website design, video editing, social media, and google components.	Good 4-5 pts Experience with multimedia technology, including website design, video editing, social media, and google components.
Accounting	Poor 0-1 pts Novice; no previous experience with requisitions, purchase order systems, and tracking invoices and payments.	Average 2-3 pts Some experience with requisitions, purchase order systems, and tracking invoices and payments.	Good 4-5 pts Extensive experience with requisitions, purchase order systems, and tracking invoices and payments.

Subjects:

Vocational

Types:

(Other)

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