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iRubric: Client Consultations 1 rubric

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Client Consultations 1 

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  Little to No Evidence

1 pts

Limited Evidence

2 pts

Clear

3 pts

Clear, Consistent & Convincing

4 pts

Introduction

Little to No Evidence

Student did not greet their client using their name, welcoming them to the salon, ask the clients name/greet the client by name.
Limited Evidence

Student greeted the client but did not introduce themselves, shake the clients hand, or address the client/ask the client her name.
Clear

Student greeted the client and introduce themselves, but did not shake the clients hand, or address the client/ask the client her name.
Clear, Consistent & Convincing

Student greeted the client, shook the clients hand, and addressed the client or asked the client their name.
Determine client need/ Suggestions

Little to No Evidence

Student did not ask the client what service the client needed and did not make recommendations on that service.
Limited Evidence

Client had to inform the student what service they need provided but the student did not ask.
Student made recommendations based on the service the client wanted only.
Clear

Student determined what the client needed but only made recommendations based on the service the client wanted only.
Clear, Consistent & Convincing

Student determined what the client needed and make recommendations based on the needs of the clients hair and the service they will provide the client.
Maintainance Discussion

Little to No Evidence

Maintainance was not discussed. Client was not told how often to return. No future appointment was made.
Limited Evidence

Brief discussion of new style maintainance. Client asked about future appointment.
Clear

Some aspects of new style were addressed. Breif discussion on maintainance was explained. Talk of future appointment discussed.
Clear, Consistent & Convincing

All aspects of new style were addressed and maintanance was thoughly explained. Client was booked for future appointment.
Professionalism

Little to No Evidence

Student was not professional.
Limited Evidence

Student was partially professional but mostly laughing and joking. Did not take the assignment seriously.
Clear

Student was mostly professional and the consultation did include minimal laughing and joking.
Clear, Consistent & Convincing

Srudent was highly professional and the consultation was informative to the client. The consultation was well delivered.



Keywords:
  • CLIENT CONSULTATIONS

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