- Username
- Password
forgot?

iRubric: Business Email Assignment rubric

edit print share Copy to my rubrics Bookmark test run assess... delete Do more...
Business Email Assignment Business Email Assignment Students must write an email as if they are the customer service representative of a corporation answering a complaint from a customer. Rubric Code: C976WB By guttmaje Ready to use Public Rubric Subject: Business Type: Assessment Grade Levels: 9-12, Undergraduate

Business Email Rubric
	(N/A)	(N/A)	(N/A)	(N/A)	Totals (N/A)
Subject Line	N/A No Subject Line included with email.	N/A Subject Line has errors - spelling, grammar, punctuation - and/or does not describe the message's content.	N/A Subject Line has no grammatical, spelling, or punctuation errors and accurately describes message contents.	N/A	Totals
Salutation	N/A No Salutation included with email.	N/A Salutation has errors - spelling, grammar, punctuation, or incorrect name - and/or does not match the audience's level of formality.	N/A Salutation has no grammatical, spelling, or punctuation errors and accurately matches the audience's level of formality.	N/A	Totals
Closing & Signature	N/A No complementary closing or signature block included in the email.	N/A Email contains complementary closing, but no signature block.	N/A Email contains complementary closing and signature block with all required items - name, title company name, telephone number, and mailing address or company email address.	N/A	Totals
Ideas / Organization	N/A The email seemed to be a collection of unrelated sentences. It was very difficult to figure out what the letter was about.	N/A Ideas were somewhat organized, but were not very clear. It took more than one reading to figure out what the email was about. The direct pattern wasn't followed.	N/A Ideas were expressed in a clear manner, using the direct writing pattern (Main idea, supporting details, close).	N/A	Totals
Grammar & Spelling	N/A The message contains more than 3 errors in grammar, punctuation, conciseness, and/or spelling.	N/A The message contains 1 to 2 errors in grammar, punctuation, and/or spelling and/or all sentences are complete, well-constructed, and most are stated in business terms.	N/A The message contains no errors in grammar, punctuation, and/or spelling and/or all sentences are complete, well-constructed, and stated in business terms.	N/A	Totals
Grand Total	N/A	N/A	N/A	N/A	Totals